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Other Services

Cloud PBX System 8x8

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Help Desk 4 US offer Cloud PBX integration through 8x8. The 8x8 company is transforming the future of business communications and for us it is a honor to be able to provide this solution to our customers. 

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Features are:

  • Unlimited Calling, SMS & Fax

  • Multi-Level Auto Attendant

  • Call Recordings

  • Voice Mail 

  • Music on Hold 

  • Caller ID, Blocking, & Do Not Disturb

  • Call Forwarding & Transfer

  • 3 Way Calling

  • Call Waiting & Parking

  • Business Phone App 

  • Meetings - Video Conference

 

https://www.8x8.com/resources/product-datasheets

End User Support

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Help Desk 4 US is built to provide support to end-users 24/7/365 allowing you to focus on your business while we focus on IT infrastructure. 

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We are specialized company, end -user support and one of our main objective of end user support is providing customers with assistance in a timely manner.

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End user support services include hardware, software and network defects. Initially, end user support specialists analyze the client’s request and try to attend to it quickly and accurately.

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This process starts generally by walking customers through problems, training them to install software packages and responding to their questions about network systems.

Cloud Services

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Help Desk 4 US provides a wide variety of cloud services as:

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  • Cloud Data Backup

  • Azure 

  • Cloud PBX System

  • Office 365 

  • Cloud Computing - Soon 

 

In addition Cloud services are infrastructure, platforms, or software that are hosted by third-party providers and made available to users through the internet. 

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Cloud Services types

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  • Infrastructure-as-a-Service (IaaS)

  • Platforms-as-a-Service (PaaS) 

  • Software-as-a-Service (SaaS)

  • Function-as-a-Service (FaaS)

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